Order Changes & Cancellations
Order Changes & Cancellations
Order Changes & Cancellations
Plans Can Change Before the Order Leaves
CANCELLATION BEFORE SHIPMENT
Customers may request cancellation before shipment.
Contact:
Include:
Order number Customer name Clear cancellation request
There is no separate 6-hour or 24-hour cancellation window.
CANCELLATION CONFIRMATION
Sending a cancellation request does not by itself confirm cancellation.
Beliqiro will review the shipment status and confirm whether the cancellation has been completed successfully.
AFTER SHIPMENT
Once an order has shipped, it can no longer be handled as a pre-shipment cancellation.
After delivery, eligible products may be handled according to the Returns & Refunds Policy.
ADDRESS CORRECTIONS
Customers may request a shipping-address correction before shipment.
Beliqiro will attempt to make the correction where fulfillment status still allows it.
PRODUCT / QUANTITY / VARIANT CHANGES
After order placement:
Quantity changes are not supported. Product changes are not supported. Variant changes are not supported.
Where appropriate, customers may request cancellation before shipment and place a new order.
UNAVAILABLE PRODUCTS
If a product becomes unavailable before fulfillment, Beliqiro may contact the customer with an appropriate solution such as:
Alternative option Delay where agreed Partial refund Cancellation and refund